Archived Why SERVPRO Blog Posts
Why SERVPRO
2/27/2022 (Permalink)
Why SERVPRO?
As the company known to be faster to any size disaster we pride ourselves in how quickly we can get to jobsites and perform our emergency services. Any time day or night we are here to help with whatever comes your way. We understand that when these unexpected situations occur most people have never been in these situations before and it can be very overwhelming. We approach our customers with compassion and do our best to help navigate the process and ensure that they understand everything before services begin. We set a clear expectation for the work day and do our best to keep everyone involved updated as to where things stand on the job. We are here to help you make it "Like it never even happened." Trust us to help your house become a home again.
SERVPRO of Salem County
2/22/2022 (Permalink)
If you've ever had something happen to your home or commercial property you understand how stressful it can be. We do our best to make the process easy and clear to understand. We can handle any size loss with the help of our awesome franchise system. SERVPRO is just about everywhere so we have more resources through the US and Canada than any other restoration company because we are one team. While franchises may be independently owned and operated we all can come together for large storm losses and hurricanes. Together we are stronger and more prepared than any other company. We for sure have the strength in numbers, trust your home with the best in property restoration so you can have your property "Like it never even happened."
Many People Ask Why SERVPRO
2/7/2022 (Permalink)
Why SERVPRO?
The age old question of why should I pick your company to take care of my issue. Here at SERVPRO we do our best to treat your home like ours with the upmost care possible. We take every issue seriously understanding many people have not been through this process before and it is our job to make it an easy to understand process. We handle all coordination between you and the adjuster as well as any subcontractors and or approvals for work needed. We do our best to save structures before removing them so if we can drill holes in a wall to dry a wall cavity over removing a portion of the wall we will. Each job is assessed case by case. In the end we are here to make sure your home is safe when we leave. We do the best we can and that is why you should choose SERVPRO for whatever you need.
Why SERVPRO a widely asked question..
10/29/2021 (Permalink)
SERVPRO is the number one in the restoration industry for a reason! We are here to help in any size disaster. We come in to make it "Like it never even happened." We understand the emotional toll these kinds of things take on our customers and try to make your experience easy and painless. We handle sending all of our information to the insurance company you use! We are prepared to answer any of your questions day or night and you can reach us at any point of the day. Our job is to put you in a place that you are comfortable with knowing everything is under control and in good hands. We take pride in helping people when they need it and are ready for just about anything.
General Cleaning Services
9/30/2021 (Permalink)
As the seasons are changing and holidays are slowly approaching the world reopening and things are ever so slowly returning to how they used to be. it is time to start thinking and scheduling your general cleanings for the upcoming holidays. SERVPRO offers a variety if services to help you with this. Carpet cleaning is our most popular general cleaning service. it is recommended to clean carpets every 6-12 months so at least once or twice a year. Most commonly before large holidays such as thanksgiving. Not only do we provide carpet cleaning but upholstery cleaning as well. Couches, chairs, love seats etc. if its upholstered we can clean it. We do not always guarantee complete stain removal depending on the fabric and age of the stain but I can promise you they give it all they have without ruining the furniture.
Reccomendations
3/2/2021 (Permalink)
When many people ask us why SERVPRO we answer with not what we think but the recommendations of others. A question we constantly ask is how did you know to call us? Most of the responses are that they were recommended by either a friend, family member, associate, or insurance company. While others say they see our advertising or our bright green trucks driving around the area!
As every small business recommendations and reviews mean the world to us! If you have used our services, write a review! If you would like to use our services look at our reviews! As always if you have any questions about the services we provide and the processes for them give us a call!
Then we know you will be able to answer the question why SERVPRO?
Why?
2/19/2021 (Permalink)
Even out in these dangerous conditions we are available for emergency work this weekend! It may take us a little longer to get there safely but we will get there! Our crews know how important your things are to you and we work hard to ensure we give the best and most efficient service possible to our customers and clients. If you call we will answer and help you start the process! If you can stay home in these dangerous conditions it is highly recommended! The roads are icy and wet, it has been either rain, sleet, or snow for the past twenty four hours and we are ready for the frozen pipes to come! Give us a call as soon as possible if you need our services!
The Age Old Question, Why Should I Pick You?
1/18/2021 (Permalink)
Why SERVPRO? Well, here's why. Our franchise is family owned and operated! We've been in Salem County for 11 years and counting and it has become a second home. With this in mind we strive to be the best in the area for what we do. We are a part of the local chamber of commerce and keep a close relationship with all municipalities in our territory. Not only do we complete commercial work but residential as well. No job is too big or too small. With how our company is set up, if something is bigger than our franchise alone can handle we call in help from other surrounding franchises to make sure the work needed is completed in a timely manner. We will do everything we can to ensure that we make it "Like it never even happened."
Why SERVPRO
10/30/2020 (Permalink)
Here at SERVPRO of Salem County we are called in to help with some tough situations for our clients. Having a fire tear through your memories or have water intrude and ruin paperwork it is not an easy feat. Emotions are high and we are here to help. No matter what is happening or has happened trust us to come help you. Your home we treat like one of our own. Don't hire a fly by night company to come and leave you with a huge mess and a bigger headache. We have various methods to get the job done with unlimited resources at our disposal as a national corporation. However we still keep as active as possible in our surrounding communities. If you have any questions about our methods or community connections call us today and ask questions! We can't wait to hear from you.
Why SERVPRO
10/19/2020 (Permalink)
Why SERVPRO? You may be asking yourself this right now. With so many other restoration companies out there we understand that it can be hard to choose. Here are some reasons why our customers choose us! No matter the size of the disaster we can handle it. Whether your sump pump failed in your family home or a pipe burst in your large commercial space we can handle it. If we do not have enough man power or equipment we can call a neighboring franchise or our mentors for help. We can have as many hands and/or equipment needed for any size job! Our customer service is impeccable. We treat your property like ours. We know you want things done correctly and if you are not happy we will come out and fix it until you are happy with the work. We are not some scummy contractors looking to screw you over. We are a family business who's always here to help in your time of need.
Happy Fall!
9/24/2020 (Permalink)
Its towards the end of September you know what that means! With the change of the seasons earlier this week we are officially in the fall! Things are about to get crisp outside and the leaves changing on the trees! If you haven't already call us today to schedule any of our recommended seasonal services! HVAC Duct, Carpet and Upholstery cleanings are the most popular at the change of seasons! Help keep your allergies under control and remember that a clean home is a happy home! These services are not only residential! We provide these services on the commercial level as well! For more information on the process and to schedule a quote give us a call at 856-339-0500! Why wait? Call us today!
Hurricane Season and Why to Choose SERVPRO of Salem County
9/18/2020 (Permalink)
As we approach the change of seasons from summer to fall, we know that everyone is pulling out their fall décor and preparing for things to get a little cooler. This is also the peak of hurricane season. Do you know who to call if you have storm damage? Get to know our local branch and realize why to choose SERVPRO.
We have a small franchise down here in Salem County New Jersey. The owner has been in this industry for 11 years and counting. We are proud to be a part of the community here working with various homeowners and commercial businesses. We are a twenty-four-hour emergency service company! If you have water flooding your basement or there is a fire give us a call. We will get back to you within the hour and have our crew dispatched within three hours of our phone call for emergency service. As a company we strive to make thing “Like it never even happened.” It happens to be our corporate slogan but also something we hope to help you achieve in a timely manner. If anyone understands the emotions that come with damage done to your home, it’s us. We do this every day. Trust the professionals. Give us a call we provide a plethora of services which you can find under the WHY SERVPRO section of our blog!
Carpet Cleaning
8/24/2020 (Permalink)
As Summer is slowly wrapping up, we are headed to back to school season! I know for many this is going to be a hybrid learning initiative. So with the kids possibly being in school and at home take this time to think about getting your carpets cleaned! You do not realize how much dust, dirt, and germs are trapped in your carpet deep down! With the seasons to be changing soon as well new allergens are headed our way! Ease your mind with clean carpets! Regular carpet cleanings make your carpets last longer and nothing feels better than knowing that fresh clean feeling.
Give us a call at the office 856-339-0500! Our base rate for carpet cleanings is $125 and $2.50 per step for stairwells. We do square footage pricing after the base number!
If you call with your square footage you can get an estimate number same day! Call today!
Duct Cleaning!
3/5/2020 (Permalink)
Duct Cleaning!!
Springtime is quickly approaching; the weather is slowly but surely pushing the snowless Winter away. But time still flies. Get a jump start on your home or business Spring cleaning now! Here at SERVPRO of Salem County, we do it all! Don’t wait!
We have worked with many customers who were trying to sell their house. Sometimes it really does take a professional to help point out what really needs to be done. For example: On a previous job we had a gentleman call us to help, in the process we found out his ducts have not been cleaned in over 30+ years! Now that is quite a long time and a huge health risk. Imagine all the particles, dirt and germs in those vents that blow throughout your home or business. Don’t let that be you.
Call us for a FREE Estimate to get your Spring-Cleaning tasks started without the headache! That’s what we are here for!
#SERVPRO of Salem County
(856)339-0500
Little sink. A lot of damage.
2/18/2020 (Permalink)
When someone leaves the sink running, eventually the drain just won't be able to keep up. As the sink fills, it begins to slowly flow over and trickle onto the floor causing a mini flood (or a big one in this case).
All this equipment to dry all the damage from a sink overflow in an upstairs bathroom that flowed out into the hallway, down through the floors into the kitchen ceiling and light fixture, and through to the garage as well.
Our team was then called after the sink was running all night on a very stressful wet morning in their home. Upon arrival our team started right to work. Identifying all the spots that were damaged from just the one little sink. In some cases (actually, most cases) the materials that get wet, must be removed. That was what had to happen to properly dry the areas in this home.
Our team determined the flooring in the bathroom and hallway just had to be removed along with a good portion of the ceiling in the kitchen and a piece in the garage, all before drying equipment could be placed.
Most people think that just because it feels dry, it will be fine. That's not how it works. Leaving moisture in walls or on carpet can leave room for mold to grow which will create an even bigger problem the more time that goes by.
THAT is why you always call the professionals. SERVPRO of Salem County is here to help, our team is highly trained for events such as this. We will take the stress from your shoulders and handle it, so you don't have to.
If something happens, give us a call and let us do what needs to be done the right way!
856-339-0500
We're Here for You
1/22/2020 (Permalink)
After working with the new It's My World Too location in Pennsville, NJ SERVPRO offered the Emergency Ready Profile to owner Diana Karr. Diana thought it was a great opportunity and agreed to join the ERP Program!
Before the daycare opened the team here at SERVPRO of Salem County walked through the building photographing water and gas shut off valves, took pictures of all important building material, created a detailed sketch of the building, as well as made all contingency plans already put in place all accessible in one place for the team at It's My World Too.
In the event of an emergency time is money. Being able to stop a broken pipe due to knowning where the shut off valve is via the phone app can help mitigate any property damage. If a fire breaks out having all of your account numbers for each provider accessible to just click is much easier than trying to figure out passwords that were stored on your computer.
The team at SERVPRO of Salem County is helping It's My World Too "Ready for whatever happens."
If you are interested in becoming a Ready Business email SERVPRO of Salem County at ERP@SERVPROsalemcounty.com
An hour of your time to put the final steps on your contingency plan is worth it when Fire or Water Damage happens.
Team
10/10/2019 (Permalink)
Definition of Team;
"A team is a group of individuals (human or non-human) working together to achieve their goal. ... Teams normally have members with complementary skills and generate synergy through a coordinated effort which allows each member to maximize their strengths and minimize their weaknesses."
This is Our Team here at SERVPRO of Salem County and we couldn't be more proud! We finally got a moment to take an updated group picture!
Find your team and always do your best to work together using all of your own traits to be the best. That's just what we do here at SERVPRO of Salem County!
Stay tuned and watch for when Baby MnM will arrive to become our youngest SERVPRO team member as well!!
Tip Tuesday - Fuzzy Sock Trick
10/8/2019 (Permalink)
TIP TUESDAY – Old Fuzzy Socks
Grab that mop and cover with an old fuzzy sock. Whether you just want to dry mop the dust away or soak it with warm soapy water and mop away the mess on the floor. OR use this trick as a helpful tool to clean your ceiling fans that are a tad out of reach!!
After you’re done with your cleaning just simply remove the fuzzy dirty sock and toss it in your next load of laundry. And repeat!
That way you won’t have to go out and buy a new mop every time yours starts to get a little grungy. It’s a simple and cheap hack to home or business cleaning!
Stop on by next week for another fun and easy tip!
PUMPKINS
9/30/2019 (Permalink)
Pumpkin Fun tips;
Did you know this simple hack can help save your pumpkin from starting to form mold as it sits outside your home until Halloween?
Try these steps out:
Start by cleaning out your pumpkin with soap and water BEFORE you carve it, makes it less "gross" while you clean out those pumpkin “guts”.
Then go along scraping the insides as usual.
Apply diluted bleach to the ENTIRE pumpkin with either a spray bottle or dunking your pumpkin into the bleach/water. (1 Tbsp. bleach per 1 Quart water)
Rub petroleum jelly on ALL of the raw edges to lock in moisture.
Now place your candle or light inside, top it with the pumpkin hat and show it all off!!!
Super simple steps to add to what you probably already do as you carve your masterpiece for the holidays.
Let us know how it works out for you!!
Sometimes it's best to leave it to the professionals
9/19/2019 (Permalink)
During water damage in a home or business, no one ever fully knows the extent of the damage until they call on professionals to come out and investigate. That's where SERVPRO of Salem County comes in. We know the ins and outs of it all. We know just what to do and where to start.
For example:
As we received the call to come out to this job (pictured), all we knew was water damage occurred throughout the carpeted area. We were advised they had fans facing the affected areas at that moment and their insurance adjuster told them to have someone to come out and professionally clean the carpets. That's all. The customer expressed some concern with that and the concern for mold as well, rightfully so.
We advised the customer that we would come out and do an evaluation and come up with a game plan based on what we see.
After the customer advised us that the carpet was wet due to a "minor flood" in the home that covered multiple rooms. With the knowledge our team obtained from proper training, we know water damage. When flooding occurs, it effects not only the carpet but the carpet pads and flooring under that. If the carpet pad is saturated with water and not dried properly. The possibility of mold forming then starts.
Upon our team’s arrival, we couldn't just clean the carpets and call it a day. That's not how we do business. With the extent of this "minor flood", it did affect the carpet pad (just what we thought). We turned this "carpet cleaning" into a full job, for the benefit of this customer.
There are always more key points to factor in when it comes to any sort of damage. You can always call on us here at SERVPRO, we are Here to Help!
Why choose SERVPRO of Salem County for your carpet cleaning needs vs renting any equipment from any other company
8/12/2019 (Permalink)
There are several companies that offer rental carpet cleaners at the local grocery or home improvement store. Some of these are well known and others not as well known. The problem is that the machines use very small vacuum motors compared to the vacuum blower in a professional truck mounted unit like SERVPRO of Salem County uses. The small motors do not provide enough lift and suction to get an acceptable amount of soil and water out of the carpet. The carpet comes out stiff, crunchy and streaky.
The carpet also stays wetter and for longer. Much of the soap stays in the carpet which causes the carpet to re-soil rapidly. From a hygiene standpoint we need to analyze how these machines get used. Many times, the rental machines are used to clean apartments which are quite often dirtier than other homes. The machines are used to clean severe pet urine contamination or pet diarrhea, overflowing toilets, sewage backup and even messes involving blood.
Also, what did that rental machine pickup when used before? Could it have picked up; bedbugs, fleas, dust mites, or roach eggs that might fall out onto the next person’s carpet?
At this point I would wonder if the machine was properly cleaned and sanitized before it was rented out again. Was it just rinsed or wiped off or cleaned at all? Thinking of all these things, we would never feel comfortable bringing a rental carpet cleaning unit into my home. Are the potential savings in cost worth risking damage to my expensive carpet or putting my family’s health at risk? Additionally if you take into account the time to pick up and drop off the machine, the cleaning chemicals and your cleaning time; I think you will discover that having a professional clean your carpet will be close to the same cost and less time consuming.
At SERVPRO of Salem County, we clean and disinfect the equipment after each job to ensure we are not carrying someone else’s filth into your home. Plus, we guarantee our work.
So feel free to call around, ask some questions, get some quotes, or read the companies. But we can guarantee that we will be your best choice for a local certified professional carpet cleaner.
Spring Cleaning!
5/29/2019 (Permalink)
Before summer hits is the best time to get some Spring cleaning done and over with. Yard sales are on the rise.
- Go through your home or business room by room, organize all the clutter, and gather all of things you haven’t used for a year or even just in the past 6 months.
- Plan your attack on all the built-up dirt and grime that you find or that you know is there, but you just can’t see it all.
- Execute the plan or call someone to help.
SERVPRO of Salem County can help. We understand the time it takes out of your day and the elbow grease needed to truly clean up your home or business by giving it that good scrub. It is okay to ask for help. That is what we are here for.
Save your elbow grease and call us today!
Check out our website to see how we can help you. https://www.SERVPROsalemcounty.com/commercial-cleaning
Why SERVPRO?
5/23/2019 (Permalink)
WHY SERVPRO? Let me tell you a little about us.
When you have damage occur at your home or business. First thing you do is try to fix it yourself. Followed by trying to figure out what to do next. Any sort of damage on your home or business and trying to figure out what to do or who can help, can all be overwhelming.
Why should you choose SERVPRO?
SERVPRO of Salem County is the ONLY Local Restoration Company actually located within Salem County. When your home, business, or property has a loss our team is only one call away.
How can we help you?
After protecting and securing the structure, professionals at SERVPRO of Salem County can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition. We can get you started in the right direction.
Our team at SERVPRO of Salem County can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and helps keep costs low. We guarantee that you will find a team you can trust and rely on every step of the way.
Where do you start?
Give us a call. We will talk you through the first steps of the process to make your day just a little less stressful.
SERVPRO® of Salem County
856-339-0500
SERVPROsalemcounty.com
Biohazard Ready and Safety First
5/18/2019 (Permalink)
Safety First!!!
Our technicians know the importance of proper Personal Protective Equipment (PPE). Whether it is for mold removal or other biohazard material that may be harmful to our technicians.
Safety First!
The services we offer include the following:
Click the link for more information!
SERVPRO of Salem County technicians are all trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. We always arrive at any site with the necessary safety equipment and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
We are always prepared with the proper PPE to keep safety first, all while efficiently making it “Like it never even happened.”
September is National Preparedness Month: “Disasters happen, prepare now, learn how”
8/28/2018 (Permalink)
FOR IMMEDIATE RELEASE
Contact: Joe Lovell
SERVPRO® of Salem County
856-339-0500
joe@SERVPROsalemcounty.com
September is National Preparedness Month: “Disasters happen, prepare now, learn how”
Local SERVPRO disaster recovery specialist offers Salem County property owners tips for preparing for, surviving, and recovering from the unexpected
Local disaster restoration specialist Craig Nunan, owner of SERVPRO® of Salem County, reminds Salem County property owners that September is National Preparedness Month. This annual event, sponsored by the Federal Emergency Management Agency (FEMA), provides families and businesses with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens. (https://www.ready.gov/september)
For National Preparedness Month 2018, themed “Disasters happen, prepare now, learn how,” FEMA has prepared a week-by-week calendar of recommended actions property owners can take to be ready if disaster does strike:
Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.
Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.
Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.
Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.
“There’s a difference between surviving a disaster and recovering from a disaster,” says Nunan. “Families and businesses who take the time to create both a short- and long-term plan to deal with the unexpected are better able to respond quickly if the unexpected happens, which can improve their chances of survival. Having key information at their fingertips in the aftermath of the emergency can set them on the path to recovery more quickly and with less stress.”
Because SERVPRO recognizes a fast response is critical in any emergency, Nunan reminds Salem County-area commercial and residential property owners they can download the SERVPRO READY app for free at https://ready.SERVPRO.com/home/mobileapp. The app allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For local business owners who designate SERVPRO of Salem County as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of their facility, help the owner complete a comprehensive Emergency READY Profile® (ERP), and store that profile in the READY app.
“SERVPRO disaster cleanup and restoration specialists are ready to respond to emergencies big and small,” said Nunan. “From SERVPRO’s Disaster Recovery Team, a group of elite large-loss specialists, prequalified and strategically positioned throughout the United States to handle any size disaster, to local SERVPRO professionals like SERVPRO of Salem County, we specialize in disaster restoration, cleanup and repair services, helping make it ‘Like it never even happened’ for both commercial and residential customers.”
For more information on SERVPRO® of Salem County, please contact Joe Lovell at 856-339-0500 or erp@SERVPROsalemcounty.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.
About SERVPRO®
Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.
SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. SERVPRO’s Disaster Recovery Team has responded to large loss and storm events across the country, including: 2018 California Wildfires, 2017 Hurricane Harvey, 2017 Hurricane Irma, 2016 Hurricane Matthew, 2016 Louisiana Flooding, 2016 Houston Flooding, 2015 Siberian Express, 2014 Mid-Atlantic Flooding, 2014 Polar Vortex, 2013 Colorado Floods, 2013 Alberta, Canada Floods, 2012 Hurricane Sandy, 2012 Hurricane Isaac, 2011 Hurricane Irene and Tropical Storm Lee, 2011 North Dakota Floods, 2010 Tennessee Floods, 2010 New England Floods, 2009 California Wildfires and 2008 Hurricane Ike.
The SERVPRO Emergency READY Profile Advantage
8/7/2018 (Permalink)
Be READY with SERVPRO of Salem County
As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.
By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
- A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
- A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.
- Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."
To get more information please email ERP@SERVPROSALEMCOUNTY.COM to get started today.
ERP's are by appointment only
24/7 Emergency Service
