Dealing with Flood Damage in Salem County

7/18/2019 (Permalink)

SERVPRO Puts You at Ease During the Flood Damage Restoration Process

When a Salem County homeowner finds himself ankle deep in water, he does not want to hear that his restoration service can be there tomorrow. He and his family need someone to arrive as swiftly as possible, begin work, and provide as much education and even comfort, as possible.

Any flood damage to a Salem County home requires an emergency response. At SERVPRO we found, over time, that there are certain tasks to begin immediately once our restoration team puts boots on a customer’s property.

First, they put the homeowner and his family at ease. Once the team has the owner calmed down, everything else goes much easier and quicker. A simple way they do this is to point out everything that is not damaged.

Now, the team educates the homeowner. One of our inspectors points out the tasks the team starts first and provides details on how they accomplish them.

After this quick briefing, the team begins work in the home by protecting the structure and the contents inside from further damage. They close off any openings to the outside by boarding up doors and windows with plywood. If there is damage to the roof from the storm, SERVPRO technicians also use plywood or plastic sheeting to seal it off.

As they accomplish this, other team members remove as much water as possible. Depending on the size of the home, specialists bring in one or more commercial pumps and extraction wands to draw out most of the water; usually in less than a day.

With the bulk of the water gone, our team starts the drying process. Members set-up dehumidifiers to lower the inside humidity and use exhaust fans and air movers to draw out the damp air inside and replace it with warm air that also helps to dry the surfaces of the structure and property items like sofas.

Finally, they do everything to make the environment as comfortable as possible for the homeowner. The situation is difficult enough, and we try not to disrupt his life any further.

Restoring a home after a flood is not easy, but SERVPRO of Salem County does it quickly and with as little stress to the owner and other residents as possible. If you need us, call today at (856) 339-0500. Our office is here for you.